Policy

Rental policy, privacy practices, and terms & conditions.

Last Updated: January 2025

Please read all policies carefully before booking. By renting a vehicle from Euro LLC, you agree to all terms outlined below.

Rental Requirements

To rent a vehicle from Euro LLC, all drivers must meet the following requirements:

  • Valid driver's license (U.S. or international) — must be at least 21 years of age
  • Valid credit or debit card in the primary renter's name for security deposit
  • Proof of full-coverage auto insurance or purchase of our rental insurance coverage
  • Drivers under 25 may be subject to a young driver surcharge
  • All drivers must present their license at the time of pick-up
  • International renters must provide a valid passport in addition to their driver's license

Age Requirement for Exotic Vehicles: Renters must be at least 25 years of age to operate any vehicle in our exotic fleet. No exceptions.

Reservations & Deposits

All rental bookings are on a first come, first served basis unless a reservation is made at least 2 days prior to your pick-up date.

Reservation Deposits

A non-refundable deposit is required to secure your reservation. Deposit amounts vary by vehicle class:

  • Standard fleet vehicles: $150 deposit
  • Luxury vehicles: $300 deposit
  • Exotic fleet vehicles: $500–$1,000 deposit (varies by vehicle)

Security Deposits

A separate security deposit (hold) is placed on your credit card at the time of pick-up. This hold will be released within 5–7 business days following the return of the vehicle in satisfactory condition.

  • Standard fleet: $500 security hold
  • Luxury vehicles: $1,000 security hold
  • Exotic fleet: $2,500–$5,000 security hold (varies by vehicle)

Insurance & Liability

All renters are required to carry insurance coverage for the duration of the rental period. You may provide your own full-coverage auto insurance or purchase coverage through us.

Your Own Insurance

If using personal insurance, you must provide proof of full-coverage auto insurance that extends to rental vehicles. Liability-only policies are not accepted. We reserve the right to verify coverage before releasing any vehicle.

Rental Insurance Options

Euro LLC offers insurance packages for renters who do not have qualifying personal coverage. Rates are available at the time of booking.

Important: Renters are fully liable for any damage, theft, or loss that occurs during the rental period that is not covered by their insurance provider.

Vehicle Use Policy

All vehicles are to be operated in a lawful and responsible manner. The following activities are strictly prohibited:

  • Operating the vehicle under the influence of alcohol, drugs, or any impairing substance
  • Use of the vehicle for any racing, speed testing, or competitive driving event
  • Transporting the vehicle outside of the agreed geographic area without prior written consent
  • Subletting or re-renting the vehicle to a third party
  • Using the vehicle for commercial transportation services (rideshare, taxi, delivery, etc.)
  • Off-road driving of any kind
  • Smoking in any vehicle — a $500 cleaning fee applies
  • Transporting pets without prior approval — a $250 cleaning fee may apply

Violation of any vehicle use policies may result in immediate termination of the rental agreement, forfeiture of the security deposit, and additional charges for damages.

Fuel Policy

All vehicles are provided with a full tank of fuel at the time of pick-up. Vehicles must be returned with a full tank of fuel.

  • If the vehicle is returned with less than a full tank, a refueling fee will be charged based on current market rates plus a $35 service fee
  • All exotic and luxury vehicles require premium-grade fuel (93 octane or higher)
  • Using incorrect fuel grades may result in additional charges for engine servicing

Fees & Charges

The following fees may be assessed in addition to the base rental rate:

  • Young Driver Surcharge: $25/day for drivers aged 21–24
  • Additional Driver Fee: $15/day per additional authorized driver
  • Late Return Fee: One hour of grace is provided; fees assessed per full hour after grace period
  • Early Return: No refund for unused rental days
  • Smoking/Pet Cleaning Fee: $250–$500 depending on extent
  • Toll Charges: Renter is responsible for all tolls incurred during rental period
  • Traffic Violations: All fines and associated processing fees are the responsibility of the renter

Cancellations & Refunds

Reservation deposits are non-refundable in all circumstances. The following cancellation policy applies to all rentals:

  • 72+ hours before pick-up: No additional charges beyond the non-refundable deposit
  • 24–72 hours before pick-up: One day's rental rate charged in addition to the deposit
  • Less than 24 hours / No-show: Full rental amount is charged

Cancellations must be submitted in writing to mailroom@eurorentalcarsllc.com or by calling +1 (727) 625-3116.

Exotic Vehicle Policy

Exotic fleet vehicles are subject to additional requirements beyond the standard rental policy.

Eligibility

  • Minimum age: 25 years old
  • Clean driving record — no DUI, reckless driving, or major violations within 5 years
  • Minimum credit score of 700 may be required for certain vehicles
  • Full-coverage insurance with comprehensive and collision coverage required

Operation

  • All first-time exotic renters receive a mandatory vehicle walkthrough and orientation
  • Mileage limits may apply — overage fees are assessed per mile over the limit
  • GPS tracking is active in all exotic vehicles at all times
  • Any mechanical issue or warning light must be reported immediately — continued driving after warning indicators may void insurance coverage

Black Ruby Membership Club: Members receive priority booking, reduced deposits, and exclusive access to prestige vehicles and locations. Contact us to inquire about membership eligibility.

Privacy Policy

Euro LLC is committed to protecting your personal information. This policy describes how we collect, use, and safeguard your data.

Information We Collect

  • Contact information: name, email address, phone number, mailing address
  • Identification: driver's license number, date of birth
  • Payment information: credit/debit card details (processed securely — not stored by us)
  • Rental history and vehicle preferences
  • Website usage data via cookies and analytics tools

How We Use Your Information

  • To process and manage your rental reservations
  • To verify identity and eligibility to rent
  • To communicate about your booking, promotions, and company updates
  • To comply with legal obligations and law enforcement requests
  • To improve our website and service offerings

Data Sharing

We do not sell your personal information to third parties. We may share data with trusted service providers (payment processors, insurance partners) strictly for operational purposes. All partners are contractually obligated to maintain data confidentiality.

Cookies

Our website uses cookies for analytics and to improve the user experience. You may disable cookies in your browser settings; however, some features may not function as expected.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at mailroom@eurorentalcarsllc.com.

Terms & Conditions

By renting a vehicle from Euro LLC, you acknowledge that you have read, understood, and agree to all policies and terms outlined on this page.

Agreement

The rental agreement is a binding contract between the renter and Euro LLC. All authorized drivers are bound by this agreement and are jointly and severally liable for any violations, damages, or charges incurred during the rental period.

Governing Law

This agreement is governed by the laws of the State of Florida. Any disputes arising from this agreement shall be subject to the exclusive jurisdiction of the courts of Pinellas County, Florida.

Limitation of Liability

Euro LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our vehicles or services. Our total liability shall not exceed the total amount paid by the renter for the rental period in question.

Modifications

Euro LLC reserves the right to update these policies at any time. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised terms.

Questions about our policies? Contact us at mailroom@eurorentalcarsllc.com or call +1 (727) 625-3116.